Gosizi Privacy Policy — Your Information Is Completely Safe

1What Information We Collect

Gosizi collects two types of information from you — what you provide directly, and what is collected automatically as you use the platform.

Information provided directly:

• Full name, email address, mobile number, and date of birth provided at registration.
• For KYC verification, a copy of your National ID (NID), passport, or driving license is required.
• Payment details — bKash, Nagad, or Rocket account number (card numbers are not stored by gosizi).
• Information and messages shared when contacting the support team.

Automatically collected information:

• Device information: device type, operating system, browser version.
• Network information: IP address, internet service provider.
• Usage data: pages visited, time spent, and games played.
• Browsing data collected via cookies and tracking technologies.

2Purpose of Data Use

Gosizi uses your information only for specific, legitimate purposes. Details are outlined below:

3Data Sharing & Third Parties

Gosizi does not sell or rent your information. However, in certain limited cases, only the necessary data may be shared with the following parties:

• Payment Provider: Information necessary to process transactions with bKash, Nagad, and Rocket is shared with those providers. They operate under a data privacy agreement with gosizi.
• Game Providers: Minimal data is shared with licensed game providers to manage your gaming activity.
• Law Enforcement: Data may be required to be disclosed by court order or government directive.
• Anti-Fraud Organization: Relevant authorities may be notified if money laundering or fraud is suspected.

4Cookie Policy

Gosizi uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser or on your device.

• Essential Cookies: Used to maintain your login session and keep the platform running. Disabling these cookies may cause the site to function incorrectly.
• Performance Cookies: Analyzes which sections of the site are being used and how often. This data is completely anonymous.
• Functionality Cookies: Remembers your preferred language and settings so you don't have to reconfigure them every time you log in.
• Marketing Cookies: Used to show you relevant offers based on your interests. You have the option to turn these off.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some features of gosizi from working properly.

5Data Retention Period

Gosizi retains your information only as long as needed to provide services and meet legal requirements. Even after account closure, certain data must be kept for a defined period.

• Active Account Data: Retained for the duration the account remains active.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulatory requirements.
• KYC Documents: Mandatory retention for 5 years after account closure.
• Support conversations: Deleted 3 years after the issue is resolved.
• Marketing Information: Deleted immediately upon withdrawal of consent.

6Your Rights

Gosizi believes you have full rights over your own data. We uphold the following rights:

To exercise any of these rights, please contact our support team. gosizi is obligated to respond to your request within 30 days. In some cases, legal obligations may prevent the immediate deletion of all data.

7Protection of Minors' Data

Gosizi is strictly prohibited for minors (under 18). gosizi does not knowingly collect personal information from anyone under the age of 18.

• Age verification is carried out at registration, and no one under 18 is permitted to register.
• If gosizi becomes aware that a minor's information has been collected, it will be deleted immediately and the associated account will be terminated.
• If parents suspect their child is using gosizi, please contact us immediately.

8International Data Transfers

Gosizi operates globally. In some cases, your information may be processed on servers located in different countries. In such cases:

• Gosizi ensures that equivalent data protection measures are in place for all international data transfers.
• Standard Contractual Clauses (SCC) are signed with third parties.
• Every effort is made to avoid transferring data to countries that lack adequate data protection laws.

9Security Breach & Notification

In the event of any security breach on gosizi's systems, gosizi will take swift action.

• The relevant regulatory authority will be notified within 72 hours of a confirmed breach.
• If your information is at risk, you will be notified via email or a platform alert.
• You will be clearly informed of the nature of the breach, its potential impact, and the steps gosizi has taken in response.
• To minimize harm, gosizi will take immediate technical measures and may temporarily secure your account.

10Policy Updates & Contact

If gosizi's Privacy Policy changes, you will be notified at your registered email address and this page will be updated. Continued use of the service after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions or concerns, please contact us: